🇮🇳 India • Legal
Updated: March 2026
Consumer Court Complaint
File a complaint against defective goods or deficient services.
Time
1 - 3 Years
Cost
INR 0 - 500 (Court Fee)
Difficulty
Easy
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Overview
Consumers can file complaints for defects in goods or deficiency in services. You can now file online via the E-Daakhil portal without a lawyer.
1Step-by-Step Instructions
Notice
It is recommended to send a notice to the company giving them a chance to resolve the issue.
Avoid These Mistakes
- Going to court without prior communication
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2Document Checklist
Required Documents
0 of 4 ready
Why Applications Get Rejected
01
Commercial Purpose
Goods bought for resale/commercial use are not covered.
02
Time Barred
Complaint must be filed within 2 years of cause of action.
3Appointment & Visit
Register
Create account on E-Daakhil.
File Complaint
Upload documents and pay fee.
Admission Hearing
Court decides whether to admit the case.
Notice
Court sends notice to the company.
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Common Questions
Q. Do I need a lawyer?
No, you can represent yourself (Party in Person).
Q. Is there a fee?
No fee for claims up to 5 Lakhs.
Q. Can I file against E-commerce?
Yes, e-commerce platforms are covered under Consumer Protection Act 2019.